Return & Refund policy
Return & Refund Policy
Thank you for shopping with Amegem π
We strive to provide quality products and a smooth shopping experience.
π Returns
We accept returns only in the following cases:
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You received a damaged product
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You received the wrong item
To be eligible:
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You must contact us within 48 hours of delivery
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You must provide clear photos/videos as proof
β Non-Returnable Situations
We do not accept returns for:
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Change of mind
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Incorrect product selection by customer
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Minor differences in color/size due to screen display
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Delays caused by shipping or customs
πΈ Refunds
If your request is approved:
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You will receive a full or partial refund (based on the issue)
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Refunds are processed within 5β7 business days
π Replacement Policy
Instead of refunds, we may offer a replacement for:
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Damaged items
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Wrong products
π¦ Return Shipping
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In most cases, return shipping is not required
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If required, instructions will be provided by our support team
π« Order Cancellation
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Orders can be cancelled within 12 hours of placing the order
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After this, orders may already be processed and cannot be cancelled
β οΈ Important Notes
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Please double-check your order details before placing an order
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We are not responsible for incorrect addresses or unclaimed packages
π Contact Us
For any return or refund request, contact us:
Email: khushboo.0304@yahoo.com
Phone / WhatsApp: +91 9779092474
Weβre here to help and ensure your experience with Amegem is positive π