Return & Refund policy

Return & Refund Policy

Thank you for shopping with Amegem πŸ’›
We strive to provide quality products and a smooth shopping experience.


πŸ” Returns

We accept returns only in the following cases:

  • You received a damaged product

  • You received the wrong item

To be eligible:

  • You must contact us within 48 hours of delivery

  • You must provide clear photos/videos as proof


❌ Non-Returnable Situations

We do not accept returns for:

  • Change of mind

  • Incorrect product selection by customer

  • Minor differences in color/size due to screen display

  • Delays caused by shipping or customs


πŸ’Έ Refunds

If your request is approved:

  • You will receive a full or partial refund (based on the issue)

  • Refunds are processed within 5–7 business days


πŸ”„ Replacement Policy

Instead of refunds, we may offer a replacement for:

  • Damaged items

  • Wrong products


πŸ“¦ Return Shipping

  • In most cases, return shipping is not required

  • If required, instructions will be provided by our support team


🚫 Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order

  • After this, orders may already be processed and cannot be cancelled


⚠️ Important Notes

  • Please double-check your order details before placing an order

  • We are not responsible for incorrect addresses or unclaimed packages


πŸ“ž Contact Us

For any return or refund request, contact us:

Email: khushboo.0304@yahoo.com
Phone / WhatsApp: +91 9779092474


We’re here to help and ensure your experience with Amegem is positive πŸ’›